What Not to Say in a Nurse Case Manager
In the intricate realm of healthcare, effective communication is paramount. Nowhere is this truer than in the role of a nurse case manager. Charged with coordinating patient care and advocating for their needs, nurse case managers serve as the linchpin between patients, healthcare providers, and insurers. However, in the pursuit of efficient care, it's crucial to recognize the power of words and the potential impact they can have.